What are the key differences between cloud-based and premise-based IVR solutions?

Cloud-based IVR solutions are hosted off-site, offering scalability and remote access with lower maintenance, while premise-based systems are installed locally, giving businesses full control and potentially better integration with legacy setups. Cloud options typically involve subscription fees and faster updates, whereas premise systems require higher upfront costs but no ongoing hosting fees. Each suits different needs, and more and more businesses are opting for cloud based solutions as it removes them from the responsibility of purchasing and maintaining expensive systems that might get obsolete quickly. They prefer the peace of mind that comes with knowing everything is taken care of by expert vendors.