- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Custom Voice, SMS and Secure Messaging IVRs for the Banking, Insurance & Other Financial Industries
We are here to help
Healthcare Solutions
If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.
Contact us to learn more
Transportation Solutions
If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.
Connect with us to learn more
Elevating Financial Services with Advanced Communication and AI Chatbots
In the dynamic financial sector, including banking, insurance, and other financial services, communication is a pivotal element. By integrating Customized Voice, SMS, Secure Messaging, and AI Chatbots into Interactive Voice Response (IVR) systems, we offer a comprehensive, secure, and cost-efficient suite of solutions tailored to the unique demands of these industries.
Optimizing Branch and Service Locators
- Efficient Location Inquiries:: Transition from traditional operator assistance to automated systems for branch location inquiries, resulting in significant operational cost savings.
Automated Application and Notification Processes
AI Chatbots for Enhanced Customer Interactions
- 24/7 AI-Driven Support: Implement AI chatbots to provide continuous, interactive customer support, assisting with inquiries and guiding users through various processes.
1-800-826-0357
Global Reach and Multilingual Capabilities
- Worldwide Communication Solutions: Establish local or toll-free numbers in operational countries, offering a tailored experience for international clients.
- Multilingual Survey Options: Conduct customer surveys in several languages, attachable to phone numbers in over 100 countries, to accommodate a diverse customer base.
Innovative Self-Service Interactive Voice & SMS Response Systems
- Cost-Efficient Customer Service: Implement IVRs for routine inquiries, integrating with backend systems to provide self-service options, thus balancing cost-effectiveness with high-quality customer service.
- Diverse Financial Service Applications: Adapt these systems for use in businesses like money order issuers, check cashing services, and payday loan providers, reducing overhead and maintaining excellent customer interactions.
Comprehensive Customer Satisfaction Surveys
- Real-Time Feedback Collection: Seamlessly integrate phone-based surveys, automatically transferring customers post-call for immediate and relevant feedback.
- Accessible Customer Surveys: Offer 24/7 inbound survey options, enabling customers to engage and provide feedback at their convenience.
Expanding Services with Auto Attendants
- Extended Accessibility for SMEs: Utilize auto attendants to provide services beyond typical business hours, efficiently handling routine questions and financial transactions.
Efficient Collections and Payment Notification Systems
- Optimized Debt Recovery: Automate calls for overdue payments, integrating immediate payment processing and response collection to boost efficiency and bottom-line results.
- Proactive Payment Alerts: Use voice or SMS notifications for timely payment reminders, helping prevent late payments and maintain financial regularity.
Our Commitment to Security and Data Protection
Our focus on security is unwavering, with all communications protected through robust data encryption methods. We are also HIPAA Compliant. This commitment ensures that sensitive information remains confidential and securely encrypted.
View our Frequently Asked Questions.
