Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications

Navigating the World of Automated Calling Solutions

Transportation Solutions

If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.

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Healthcare Solutions

If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.

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Exploring Automated Calling

In today’s fast-paced communication landscape, understanding the nuances of automated calling solutions like Robo Calls, Auto Calls, and Auto Voice Broadcasting is essential for businesses looking to engage effectively with their audience. Whether you’re a seasoned user or new to this technology, our comprehensive FAQ page is designed to address all your queries and concerns. From the basics of setting up a campaign to insights on legalities and costs, we’ve got you covered. Dive into our FAQs to discover how these powerful tools can streamline your communication process, enhance your marketing strategies, and ensure you stay compliant with industry standards.

Frequently Asked Questions

An auto call (or robo-call) is a pre-recorded message usually 30 – 60 seconds in length. This is sent to a list of phone number the customer provides. You can either record the voice message via our easy to use web platform, or we can get the voice professionally recorded.

Legal Disclaimer and User Responsibility

IVR Lab, along with our partners and associates, explicitly disclaims any legal liability for the misuse of our Interactive Voice Response (IVR) systems. Users are solely responsible for ensuring compliance with all applicable laws, rules, and regulations regarding the use of automatic calling and texting services. We emphasize that any information provided by IVR Lab or on this website regarding legal matters is general in nature and should not be considered as legal advice.

Given that rules and regulations can change without notice, it is the user’s responsibility to remain informed and ensure adherence to current legal requirements. We strongly recommend that all users consult with legal professionals to obtain specific legal advice tailored to their particular use case. IVR Lab is dedicated to operating within legal guidelines and expects the same commitment from our users.

Note: Due to its nature, Robo Calling platforms are not HIPAA Compliant.