Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications

Website Accessibility Statement

Transportation Solutions

If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.

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Healthcare Solutions

If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.

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Enhancing Web Accessibility at IVR Lab

At IVR Lab, we understand the vital importance of creating a digital environment that is accessible to all, including individuals with disabilities. Our commitment to digital inclusivity is reflected in our ongoing efforts to ensure our website aligns with the Web Content Accessibility Guidelines (WCAG) 2.0 standards. We are dedicated to continually enhancing our website’s accessibility, ensuring that our content is available to a diverse audience.

Our Ongoing Accessibility Journey

While we strive for technological accessibility in every aspect of our website, we acknowledge that there may be areas that do not yet achieve perfect functionality. Our commitment involves regular accessibility reviews and the timely remediation of any issues that arise, ensuring a seamless experience for all users.

Need Assistance? We’re Here to Help

Should you encounter any difficulties or barriers while using our website, or if a specific webpage or function is not accessible to you, we encourage you to contact us immediately. You can reach us by:


Our team is ready to provide the necessary assistance and to make any required adjustments to facilitate your access to our website.

Commitment to Digital Inclusivity

IVR Lab is dedicated to ensuring our website meets WCAG 2.0 standards, making it accessible to a wider audience.

Continuous Accessibility Improvements

Our ongoing efforts include regular reviews and updates to enhance website functionality and accessibility.

Prompt Assistance and Support

We provide prompt assistance for any accessibility issues encountered on our website

Reporting and Resolving Accessibility Concerns

Users can report inaccessible areas for us to address promptly, ensuring content is available in accessible formats.

Reporting Accessibility Issues

If you identify any inaccessible aspects on our site, please inform us by specifying the webpage in question and any additional details that might aid us in addressing the issue. Our aim is to rectify the accessibility concern, and in cases where a page cannot be made accessible, we will endeavor to provide the content in a text version. Should you require specific content in a particular electronic format, please contact us at info@IVR-Lab.com with your request, the URL of the content, and your contact details.

Your Feedback is Invaluable

We warmly welcome and encourage feedback on how to improve our website’s accessibility. Your insights are crucial in guiding our ongoing efforts to create a user-friendly digital experience for all our visitors.

Join Us in Our Mission for Accessible Digital Communication

IVR Lab is committed to creating a digital space that is welcoming and accessible to everyone. Your feedback and participation are vital in achieving this goal. If you have suggestions or need assistance, please reach out to us. Together, we can ensure our website is a place where everyone can access and benefit from our content and services.