- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Affordable and Reliable SIP Trunking
We are here to help
Healthcare Solutions
If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.
Contact us to learn more
Transportation Solutions
If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.
Connect with us to learn more
Top Tier SIP Trunking
It is one of the most popular methods of connecting your office phone system. Many companies already use VoIP within their phone system on the LAN to connect to IP phones. SIP Trunking uses VoIP to take advantage of shared lines, such as a company’s Internet connection, to allow more flexibility in their communication platform. Traditional phone systems that are not VoIP ready can still gain huge cost advantages by using SIP via commonly available gateways.
Superior technology
Chatbots and virtual assistants can utilize a combination of technologies like speech recognition, test to speech, natural language processing, machine learning among other things. IVR Lab utilizes cutting edge deep learning cognitive technology from industry leaders like IBM, Amazon and Google to build and deploy intelligent chatbots that have an impact on your bottom line.
Don’t get left behind.
Companies are quickly waking up to the need for AI chatbots and other self-service technology. They are used for automating basic communications and customer service, for reducing call center costs and providing a platform for conversational commerce. More and more, chatbots are offering many new opportunities to delight and better serve consumers. Contact us to see how we can help.
How can IVR Lab help?
Our focus on continuous innovation ensures that our chatbots are equipped with the latest advancements in AI and machine learning. This means they can continuously learn and evolve from interactions, becoming more effective over time. With capabilities such as sentiment analysis and predictive analytics, our chatbots can anticipate customer needs and offer proactive solutions, thus elevating the overall customer journey.
In summary, our AI chatbots are more than just a tool for automated communication; they are a strategic asset that can transform how you engage with your customers, providing a 24/7, scalable, and intelligent solution to meet the ever-evolving demands of the digital age.
What you need to know
Concurrent Calliing
Fluctuating Call Volume
Scaling Speed
Is Your Network Ready?
Concurrent Calliing
How many people are on the phone at the busiest time? That will determine how many channels you will need. Remember, SIP trunks allow for quick and easy scaling, so you may add or remove channels as needed if you under or overestimate.
Fluctuating Call Volume
Will your call volume remain fairly consistent from week to week, or will it fluctuate? With SIP Trunking, you can either purchase by the channel or by the minute. Contact us for pricing
Scaling Speed
ill you need to scale or add new users relatively quickly? This is an important factor, particularly when deciding between on-premises and hosted phone systems.
Is Your Network Ready?
You also need to think about whether your existing network is ready for SIP Trunking. Among the things to consider: Bandwidth, Quality of Service, Firewalls. Though firewalls are critical, they may need to be configured correctly.
Unlimited SIP Trunks
Unlimited SIP Trunks
SIP trunks are sold by the channel, with each channel handling one incoming or outgoing phone call, much like a traditional telephone line.
If you opt for Unlimited SIP trunks, you pay one low monthly fee per channel for all of your calls to the lower 48 US states and much of Canada. This gives you a predictable monthly fee regardless of how many minutes you spend on the phone.
If you opt for Unlimited SIP trunks, you pay one low monthly fee per channel for all of your calls to the lower 48 US states and much of Canada. This gives you a predictable monthly fee regardless of how many minutes you spend on the phone.
Direct Inward Dial (DID)
Direct Inward Dial (DID)
A DID or Direct Inward Dial is a dedicated telephone number that allows you to receive calls directly via your VoIP IP PBX or analog PBX extension.
IVR Lab has access to one of the largest banks of DIDs from all area codes across the United States making it easy to provide local numbers for all locations.
IVR Lab has access to one of the largest banks of DIDs from all area codes across the United States making it easy to provide local numbers for all locations.
Toll Free Numbers and Service
Toll Free Numbers and Service
Toll free numbers add credibility and professionalism to any business. We have the ability to port your existing toll free number or add new toll free numbers.
We have a wide selection of numbers including 800 numbers. Inbound toll free calling is available at low monthly rates.
We have a wide selection of numbers including 800 numbers. Inbound toll free calling is available at low monthly rates.
Scalable SIP Trunks
Scalable SIP Trunks
With scalable SIP trunk pricing, also known as metered SIP trunking, you get blocks of minutes with an unlimited number of SIP channels.
You can upgrade to a bigger bundle at any time and provisioning is instantaneous.
You can upgrade to a bigger bundle at any time and provisioning is instantaneous.
International Calling
International Calling
Outbound International Service can be added to any size SIP Trunk deployment and includes the same level of World Class Support as all other IVR Lab services.
The Outbound International Service allows for the sale of services on a per location and per minute basis with built-in toll fraud protection and the ability to set the maximum per-minute call cost allowed on a per-trunk basis.
The Outbound International Service allows for the sale of services on a per location and per minute basis with built-in toll fraud protection and the ability to set the maximum per-minute call cost allowed on a per-trunk basis.
SimpleFAX™ over IP Service
SimpleFAX™ over IP Service
Faxing remains an important part of business communications for many industries, yet reliable, IP based fax service has been a challenge. Until now.
Our SimpleFAX™ over IP service uses a small device and store-and-forward technology to securely send faxes over an IP connection with a 100% success rate.
Our SimpleFAX™ over IP service uses a small device and store-and-forward technology to securely send faxes over an IP connection with a 100% success rate.