IVR and Mobile App based EVV services enhance accountability by requiring caregivers to confirm visit details through a secure, automated phone system, or mobile app, creating a verifiable audit trail. This ensures services are delivered as scheduled and billed accurately, meeting payer and regulatory requirements. The system can integrate with your existing home care management systems to flag discrepancies for review, improving oversight without burdening staff. Learn more at IVR Lab’s EVV page.
- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications