• Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
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Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications

1-800-826-0357

Using a Voice & SMS IVR to Manage Infectious Disease Outbreaks

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Healthcare Solutions

If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.

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Transportation Solutions

If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.

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Enhancing Healthcare Response with Voice and SMS Messaging in Infectious Disease Management

In today’s interconnected world, managing infectious diseases like Measles, Covid and foodborne illnesses such as E.coli and Salmonella is a critical challenge for healthcare professionals. Utilizing advanced communication technologies like voice and SMS messaging is becoming increasingly vital in disseminating information, conducting surveys, and managing public health crises.

Rapid Outbound Notifications for Widespread Awareness

Efficient Outbound Phone Surveys for Information Gathering

  • Automated Health Surveys: Employ automated systems to conduct extensive surveys, efficiently collecting vital information to guide healthcare decisions and manage outbreaks.

Rapid Communication in Public Health Crises

Utilize outbound voice and SMS messaging for instant public alerts and vital information dissemination during health emergencies.

Targeted Surveys for Effective Disease Management

Conduct large-scale automated phone surveys for quick data collection, aiding in informed decision-making during outbreaks.

Versatile Inbound Survey Applications

Implement inbound SMS and phone surveys for detailed risk assessment, complementing wider public health communication strategies.

Dedicated to Secure Patient Communication

Prioritize patient confidentiality with HIPAA-compliant, encrypted messaging solutions for all healthcare communication needs.

HOW CAN WE HELP?

Talk to us about your use cases

1-800-826-0357

Inbound SMS and Phone Surveys for Targeted Data Collection

Real-Life Applications: Managing Public Health Emergencies

  • Case Study – Food Contamination Response: Implement SMS surveys and call-in numbers for quick public outreach in cases like grocery store contamination incidents. This method effectively narrows down potentially impacted individuals, ensuring prompt and appropriate response.

Hybrid SMS and Secure Messaging for Patient Engagement

Incorporating HIPAA-compliant messaging solutions ensures that all communications are secure and patient privacy is maintained. These tools are not only vital in managing public health emergencies but also useful in various healthcare communication needs.

  • Prescription Notifications:: Send automated reminders to patients about medication pick-ups or refills.
  • Patient Follow-Up: Ensure continuous patient care with automated follow-up messages post-treatment or surgery.
  • Patient and Provider Satisfaction Surveys: Gather feedback to improve healthcare services and patient experience.

Our Commitment to Security and Data Protection

Our focus on security is unwavering, with all communications protected through robust data encryption methods. This commitment ensures that sensitive health information remains confidential and secure, in line with HIPAA standards.

Contact Us for Customized Communication Solutions

Whether you represent a public health agency or a healthcare provider, our communication solutions can be customized to meet your specific needs, helping you manage health risks efficiently while minimizing costs.