ResearchSMS & secure messaging for PRO surveys

Optimizing Patient Reported Outcome Surveys

Secure Surveys: phone, SMS and secure messaging for PRO capture, with no app to download

Text Message · Today 9:02 AM

Hi Maria, your weekly check-in for the Riverside Study is ready.

Sample item: Over the past week, how would you rate your energy? Reply 1 (very low) to 5 (very high).

Thank you. Recorded. Next check-in: Monday.

Sample items for illustration. Your instruments, your schedule.

For research and care teams that need PRO data from people who will not reliably use a portal or study app.

No app. Nothing to download.

Patients answer by automated call, SMS, or hybrid SMS that opens a secure message, on the phone they already carry.

0 installs

PROMIS & FACIT

Compatible with both instrument families. The research site holds the license.

Multi-language

Support for diverse cohorts across the same study.

Regulated PRO programs

Clinical studies and university PRO programs in the US and Canada.

Back to your database

Responses return to your research or clinical database. Custom exports and integrations are scoped per program.

Designed to raise completion when portal-only designs underperform.

Leveraging SMS and Secure Messaging Technology for Patient Reported Outcome Surveys

Read how SMS and hybrid secure messaging support PRO capture when portals and apps fall short.

Free · instant

Abstract

Short form

Full paper

Tell us a little about your study or program and we’ll set up a time to walk you through Secure Surveys.

Scoping a study or PRO program? Start in chat and we’ll map instruments, channels, and schedule with you.

Prefer the phone?
US & Canada: 1-800-826-0357
Outside US & Canada: +1-813-344-1124