Cost Effective and Multi-Purpose

Automated phone survey IVR Systems are cost effective and easy to set up. Simply provide us with a list of names, phone numbers and call-time windows. We’ll work to get your script just right; then, armed with your information, we can contact hundreds, even thousands of potential clients simultaneously. The invaluable information garnered during phone survey market research can make or break a brand. The best way to know what your clients want is to ask them!

Here are some of the features and benefits of a phone survey hosted by IVR Lab

• Inbound or Outbound
• CSAT format
• 24/7 availability
• Record customer comments and optionally transcribe them
• Collected data is available immediately
• Raw date available for download in CSV for use in your favorite analytical program
• Local and toll-free numbers available

More than just Phone Surveys

 If you can dream of it, we can build it. Our engineers can build you fully customized surveys, including:

• Customer satisfaction surveys
• Clinical surveys
• Drug trial data capture
• Emergency management
• Delivery notifications
• Self service IVRs
• Bill payment system
• Real estate applications
• Financial transactional IVRs and much more