Knowing how your customers feel about your products & services is the first step in learning how you can improve the quality of your offerings.

Our customized Phone & SMS based surveys can provide you with this valuable information at a far better value than anyone out there.

Free, No Obligation Trial*

CONTACT US TODAY at 800-826-0357

Some of the fine companies using our solutions to enhance the experiences of their customers

Why Are So Many Businesses Using Our Services?

Cost Effective and Multi-Purpose

Automated phone survey IVR Systems are cost effective and easy to set up. Simply provide us with a list of names, phone numbers and call-time windows. We’ll work to get your script just right; then, armed with your information, we can contact hundreds, even thousands of potential clients simultaneously. The invaluable information garnered during phone survey market research can make or break a brand. The best way to know what your clients want is to ask them!

Here are some of the features and benefits of a phone survey hosted by IVR Lab

  • Inbound or Outbound
  • CSAT format
  • 24/7 availability
  • Record customer comments and optionally transcribe them
  • Collected data is available immediately
  • Raw date available for download in CSV for use in your favorite analytical program
  • Local and toll-free numbers available
 

More than just Phone Surveys

 If you can dream of it, we can build it. Our engineers can build you fully customized surveys, including:

  • Customer satisfaction surveys
  • Clinical surveys
  • Drug trial data capture
  • Emergency management
  • Delivery notifications
  • Self service IVRs
  • Bill payment system
  • Real estate applications
  • Financial transactional IVRs and much more

CONTACT US TODAY at 800-826-0357

Learn how we can help automate many of your processes and save you time & money at the same time

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Don't Get Left Behind. Get Your Competitive Edge Now

We provide solutions for a variety of industries including healthcare, transportation, industrial, insurance, banking, retail and government. Drop us a line and request a free no-obligation trial.

CONTACT US TODAY at 800-826-0357

* Free trial available for qualified customers. Contact us to see if you qualify

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