What is a Robo Call, Auto Call, or Auto Voice Broadcasting?
An auto call (or robo-call) is a pre-recorded message usually 30 – 60 seconds in length. This is sent to a list of phone number the customer provides. You can either record the voice message via our easy to use web platform, or we can get the voice professionally recorded.
Are there any hidden expenses or costs?
No! What we quote you is what you pay. There is no hardware you have to invest in and no phone lines to subscribe to. No long term commitment either.
What is a Robo Call, Auto Call, or Auto Voice Broadcasting?
An auto call (or robo-call) is a pre-recorded message usually 30 – 60 seconds in length. This is sent to a list of phone number the customer provides. You can either record the voice message via our easy to use web platform, or we can get the voice professionally recorded.
How fast can you get my automatic calls out?
You can get started as soon as we receive your payment and have your account setup. You would upload your list, add a voice message and schedule the calls. That’s it!
Will I have to pay for every phone number I give you, whether or not the call was successful?
Yes. This way, there are no surprises for you! It also gives our customer the incentive to keep their phone lists clean, and protects our system from users who want to call random phone numbers (which is not a bright idea to begin with!). After your auto call is complete, you will receive a report indicating which numbers are disconnected or invalid. This helps you maintain your phone list.
Do I need to supply my own phone list?
Yes, you must supply your own phone list. We do not rent or sell lists.
How will I know when you have finished calling everyone on my phone list?
When your campaign is finished, our automated system will send you a spreadsheet listing each phone number, the time that number was called, and the result of the call.
Can you change the caller ID so it looks like the calls are coming from me?
Yes! You would assign a number to be shown on the caller id
What about turnaround time?
Automated telephone technology is capable of the quickest turnaround time in sending out campaign messages.
What are legal calling times? Best calling times?
In most states you can call from 9am to 9pm. We would suggest your calling times be from 9am to 7pm.
Are there any restrictions about sending out messages?
Yes. We do not allow our system to be used for unwanted calls. Each user is responsible for ensuring that their use of the system complies with all applicable laws and all other provisions within our Terms of Use. You must agree to the Terms of Use each time you sign into our automated system.
Is it possible to import all my contacts into your system?
Yes. We can accept Excel spreadsheets, and CSV files. Just email us the list or upload it yourself.
What happens if the person doesn’t answer when my call is made?
If someone is not available to answer, we can deliver your message to an answering machine. If a phone line is busy or someone doesn’t have an answering machine we will attempt to deliver your message an additional times you specify.
Read our FAQ about Automated Calling Services
Video and Audio Compliance Resources
